The information below may help with the HBO Max app not working on the Apple TV. If you're experiencing an issue with opening the HBO Max app, we first recommend restarting the Apple TV. Restarting refreshes the system software and may resolve the issue. You can go to Settings > System > Restart. Alternatively, you can unplug your Apple TV from the power source and leave it unplugged for at least 30 seconds, and then plug it in again. Restart your modem and/or router. Poor or no internet connection can lead to HBO Max videos that won’t load or keep buffering. mrserious642 • 1 yr. ago. Hold the power button on your remote till the TV turns off and on, about 30 seconds. All your apps should work again. 1. Pleasant_Ad2801 • 2 mo. ago. YES. Thank you for solving this issue. It was driving me crazy. TheBrownBritishGuy • 4 mo. ago. With that being said, HBO Max users come across several bugs and issues on a frequent basis. Recently, many have reported that Insecure season 5 episode 3 is not playing. HBO Max app not working on Android TV. And now, a section of users is reporting (1, 2, 3) an issue where the HBO Max app isn’t loading or showing a black screen on Android Select the HBO tile. Hit the star key on your remote. Pick the “Check for updates” option. The HBO icon should now change to HBO Max. You might find you’re entitled to HBO Max free of charge Device Name: Apple TV 4K. Issues: Frame rate is not smooth for some SD content such as Fresh Prince. Some thumbnails don't render if scrolling through a long list. App force closes randomly. Scrolling down don't work sometimes on Apple TV remote, it gets hung. Device: Sony Xperia 5 (Android Phone) Press Option + Command + Power buttons simultaneously for 15-20 seconds for a forced reboot. Other Streaming Devices. Be it any Smart TV or console or Chromecast or other streaming devices where you can get HBO Max, you can restart these hardware streaming devices as well. To put it simply, you can turn off the TV. Sign in to the Max app on Flex and X1. To begin the sign in process, launch the Max app. Navigate to the Connect Your Provider option in the middle of the menu using the Right arrow on your Xfinity remote. Then click OK or the center button on the remote to sign in. A QR code and a unique activation code will display on screen for single use KtmKi1.

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